Shipping policy
Last Updated: June 2026
Thank you for shopping with House of Asteria. We are committed to delivering your order with care and ensuring a smooth shopping experience.
Processing Times
All orders are processed within 2-5 business days.
Orders are not processed or shipped on weekends or holidays.
During periods of high order volume, processing times may be slightly longer. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Destinations
At this time, House of Asteria ships to:
- Canada
- United States
- India
Estimated Delivery Times
Canada
Estimated delivery time: 4-8 business days
United States
Estimated delivery time: 6-11 business days
India
Estimated delivery time: 10-20 business days
Please note that delivery times are estimates only and are not guaranteed.
Shipping Rates
We have flat shipping rates currently
Canada
- $7.99
United States
-
$11.99
India
- $14.99
Shipping prices are subject to change without notice.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Please allow up to 24 hours for tracking updates to appear.
Delays
House of Asteria is not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather conditions
- Holidays
- Incorrect shipping information provided by the customer
- Circumstances beyond our control
Lost or Stolen Packages
Once an order has been handed over to the shipping carrier, House of Asteria is not responsible for lost, delayed, or stolen packages.
However, if you experience an issue with your shipment, please contact us at:
We will do our best to assist you in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the package is returned to us, additional shipping charges may apply to resend the order.
Customs and Duties
For orders shipped outside Canada, any customs duties, import taxes, or additional fees imposed by the destination country are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
House of Asteria
Website:
https://houseofasteria.co
Email:
houseofasteria.info@gmail.com
Country of Operation:
Canada